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Rabu, 04 Mei 2011

Don't Leave Word Of Mouth Referrals To Chance

One of the simplest & most cheap ways to fill your practice is by using your current client database as your personal sales team. In the event you don't have lots of clients yet & you are still in the market research phase, you can use this on those clients with whom you are doing your market research.

Let me describe more.
Getting in front of your ideal clients takes work, time & funds. Blogs, sites, Facebook, networking, promoting talks etc. - you get my drift. This is all work. Getting a new client takes way more work than retaining a current client. , always keep in mind this!

Would not it be great if your clients, who know, love & trust you would rave & refer people to you on a regular basis?

One time you have locked in your ideal client you will come to be their trusted advisor/go to person because they know you, they love you & they trust you. This is why your client's come back to you.

The solution...Why leave the referrals to chance? In lieu, be transparent along with your clients from the get go about referrals. Plant the seed early in your client relationship that you will often ASK for a referral, & let them know that is largely the way you build your practice.

It makes sense that in the event you have given exceptional value & created raving results for your clients, they will become a raving fan. Issue is, one time your client has done their session with you, they are bombarded with countless distractions & you have left the top of their mind. &, lots of holistic therapists feel shy or awkward about asking for referrals, preferring in lieu to hope & pray that their clients will generate new leads for them on a whim.

Now, take it step further & make it simple for your client's to refer to you. Educate them exactly on the type of person you help. Tell your clients how much you love working with them & let them know that they are your ideal type of client & why. Give them some of your savvy business cards. Make sure your business cards define the exact client you work with! &, train them on how to describe what you do so that you can control how your services are being shared. & finally, don't forget to put a process in to place to reward your clients for promoting you. Make sure you follow up with a thank you card or be unique & send them something that will have you stand out - try a film card, a coffee card, or their favourite bottle of wine.

Ask them if it is all right with you to check in with them - as a habit to see in the event that they can think of anyone who would be a lovely referral. The client will think about this throughout the period of the time they are working with you. Each time they talk to you or think of you, they are going to be thinking about doing "their part" in helping you build your business through referrals.

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